Last Updated: 2025-10-13

This Privacy Policy explains how MineCiv (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our website www.mineciv.net and related services (collectively, the “Services”).

1. Information We Collect

We collect and store the following types of information to provide and improve our Services:

Billing Information

• PayPal: Name, Address, Country, ZIP code.
• Stripe: Name, Address, Country, ZIP code, last 4 digits of your debit/credit card, and card type (e.g., VISA, Mastercard, AMEX).

Player Information

• In-game name
• Last used IP address
• Store purchases and transaction history
• Timezone
• Email address

We collect this information to manage user accounts, process purchases, improve player experience, and maintain the security and functionality of our Services.

2. How We Use Your Information

We use your data for the following purposes:

• To process and verify purchases or donations
• To manage player accounts and access permissions
• To provide support and respond to inquiries
• To maintain server and website functionality
• To detect and prevent fraud or abuse
• To comply with legal and financial obligations

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described above or as required by law. Once data is no longer needed, it is securely deleted or anonymized.

4. Data Deletion Requests

You have the right to request the deletion of your personal information at any time. All data deletion requests must be sent to contact@mineciv.net.

Upon verification of your identity, we will delete all related personal data from our systems and confirm completion of the process.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your data against unauthorized access, disclosure, alteration, or destruction. However, no online system is completely secure, and we cannot guarantee absolute security of transmitted data.

6. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share limited information with trusted partners only when necessary to:

• Process payments (e.g., PayPal, Stripe)
• Comply with applicable laws or lawful government requests
• Protect the rights and security of MineCiv, our players, or the public

7. Cookies and Tracking

MineCiv may use cookies or similar technologies to enhance user experience, store preferences, and gather analytics. You can disable cookies in your browser settings, but some features may not function properly as a result.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing

To exercise these rights, contact us at contact@mineciv.net.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our Privacy Policy page (www.mineciv.net/privacy) with the effective date at the top. Continued use of our Services after changes means you accept the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data handling practices, please contact us at: contact@mineciv.net